Tag Archives: philosophy

What’s your service philosophy?

Posted on June 1, 2009 by Nick Meiers

Whether you’re an executive or a frontline employee, you need a “service philosophy” that guides your interactions with guests. Last week I wrote about Ashley at our front desk. I noticed that she ends her  interactions with guests by saying, … Continue reading →

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”We’re All Theater and Philosophy Majors”

Posted on February 25, 2009 by Nick Meiers

“It doesn’t matter what you study in college,” one of my professors once said. “In the end, we’re all theater and philosophy majors.” His suggestion was two-fold: 1.) We all go through our lives acting differently, depending on who we’re … Continue reading →

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